       |
|---|
ABOUT WIN: PEOPLE
Meet the Network
WIN Home Inspection Franchisee group photo from the Annual WIN Business Conference in Coral Springs, FL
Meet the WIN Support Team
Thomas Knapp
Chairman
Thomas Knapp is one of the founders of WIN Home Inspection's (WIN) parent company, World Inspection Network International, Inc., and was named Chairman in 2004. He served as President and Director of Franchise Training for WIN from 1993 to 2003. Tom holds several certifications and licenses: (i) Certified Safety Supervisor, Occupational Safety Health Administration, (ii) Certified Asbestos and Hazardous Waste Supervisor and (iii) Certified Environmental Operator. Tom has more than 20 years combined experience in residential and commercial construction and real estate. He holds a Bachelor of Science degree in Engineering from Western Washington University.
Dianne Knapp
Chief Executive Officer
Dianne Knapp is one of the founders of WIN Home Inspection's (WIN) parent company, World Inspection Network International, Inc., and was Chairman of the Board from 1999 to 2003. Since 1993 she has served as Chief Executive Officer of WIN Home Inspection. Dianne has more than 25 years of combined experience in residential and commercial construction, real estate sales, and real estate development.
Steve Wadlington
President
Steve Wadlington became President of WIN Home Inspection in October 2007. From 2005 to 2007 he served as Vice President of Sales for American Home Shield, America’s largest home warranty company where he led growth +25% vs. industry performance. As Chief Operating Officer of AmeriSpec from 1997 to 2005 Steve led North America’s largest home inspection company through continuous growth and founded the American Home Inspection Association (AHIA), a national trade association aligning key competitors, including WIN Home Inspection. His 28 years of professional experience includes positions of increasing responsibilities in Sales, Marketing and Executive leadership with ServiceMaster, Pepsico, and Procter & Gamble. Steve holds a Bachelor of Science degree from Southeast Missouri State University and completed the ServiceMaster Graduate Program. His passion in life is to “discover and develop people and opportunities.”
Tracy Adams
Vice President, Brand Management
Tracy Adams joined WIN Home Inspection in July 2003, after serving three years as an outside marketing consultant for the company. From 1997 to 1999, she was a Regional Sales Manager with Jockey International, Inc., selling various product lines and implementing the company's promotional objectives in department stores. From 1994 to 1997 she was the Marketing Manager of WIN where she developed and implemented the organization's overall marketing program. Prior to this, she had 8 years combined experience in sales management, real estate sales and marketing. Tracy graduated from Washington State University with a Bachelor of Arts degree in Marketing.
Tracy oversees corporate brand building and strategic development of all marketing initiatives designed to drive long-term industry positioning of WIN to further the growth of the organization.
Patrick Knight
Franchise Services Manager
Before joining WIN Home Inspection's corporate offices in August 2002, Pat Knight owned a very successful WIN home inspection franchise in Bellevue, WA. He holds a Bachelor of Arts degree in Education from Washington State University and has more than 15 years of teaching and training experience.
At WIN, Pat's primary role is to oversee the technical aspects of the franchise training program, as well as the field support program which provides on-site assistance and guidance to WIN franchise owners. Additionally, Pat provides operations support for improvement and training to franchise owners and assists with policy and procedure development for the franchise system.
John Ovesen
Franchise Services Manager
John Ovesen is Franchise Services Manager for Sales and Marketing at WIN Home Inspection. In addition to conducting Sales and Marketing training to help new Strategic Partners master selling skills; he is also responsible for ongoing S-P coaching and the sales and marketing curriculum. Before coming to WIN, John gained experience running a business as General Manager of the Seattle plant for The Ligature, a printing company based in Los Angeles. John also worked for 8 years in the training and development industry selling corporate training products to Fortune 1000 companies, as well as local, state and federal governments. John developed his public speaking and communication abilities by working for over 10 years in the travel industry as a tour director leading motor coach tours across the US and Canada.
Gary Greenberg
Technology Support Manager
Gary Greenberg joined WIN Home Inspection as the Information Technology Support Manager in April 2003. He has an Associates of Science degree in Computer Programming, and attended the University of Arizona where he majored in Computer Science. He also holds certifications from Novell Networking and Microsoft Operating Systems and Networking. Prior to joining WIN, Gary was Technology Support Manager for the Washington Office of NetManage Inc, an enterprise information systems software company based in Cupertino, CA.
Gary's primary role is to oversee the computer technology aspects of the franchise training program, as well as the franchisee technology support program which provides computer and WIN software support and assistance to WIN franchise owners.
Thomas Holloran
Area Developer, Franchise Development – Southwest Region
Thomas Holloran joined WIN Home Inspection in December 2003 as Area Developer, Franchise Development—Southwest Region. Tom has been a WIN franchise owner in Phoenix, Arizona since 1996, and has been recognized by WIN many times with awards for outstanding accomplishments, most recently with the WIN Career Achievement Award. Tom brings with him experience in sales, customer service and relationship building.
Tom works with new franchise prospects in the southwest U.S, with an area covering southern California, Arizona and New Mexico, and takes prospects through the franchise qualification process so they can make an informed business decision.
Steven Seabaugh
Director of Franchise Development
Steven Seabaugh joined WIN Home Inspection as Director of Franchise Development on May 2009. Prior to joining WIN, Steven was Manager of Franchise Development for Relax the Back and Manager of Franchise Sales for The Franchise Development Center in Atlanta, Georgia.
Steven's primary role is to oversee the development and recruitment of new Strategic Partners within our network and he works with prospective franchisees—taking them through the franchise qualification process so they can make an informed business decision.
Dawn Berry
Franchise Administration Manager
Dawn Berry joined WIN Home Inspection in October 2006 as the Franchise Administration Manager. Prior to joining WIN, she was employed at Alpine Mortgage Services in Seattle for over 10 years, where she held several administrative positions of increasing responsibility. Dawn brings relevant skills and experience in the real estate and mortgage industries, and is well-acquainted with developing and managing detailed processes. Dawn graduated Magna Cum Laude from Seattle University with B.A. in English Literature and Communications.
Dawn is responsible for all administrative aspects of both Franchise Development and Franchise Services. She works with the sales team and prospective franchisees from recruiting through training, overseeing the Franchise Agreement process. She works with prospective and existing franchisees in developing franchise territories and oversees the renewal and transfer processes. Dawn is also responsible for keeping up-to-date records and for ensuring our compliance with state registration and FTC laws.
Sue Dybbro
Accounting/Human Resources Specialist
Sue joined WIN Home Inspection in January 2000 on a part-time basis, and saw her role expand to a full-time position to manage WIN's accounting and human resources needs with the company's continued growth. Sue has over 30 years of experience in accounting, payroll, and human resources. She also owns her own accounting business. She is a graduate of Griffin College in Seattle, Washington, with an Associates of Arts degree in Accounting.
Sue is responsible for accounting activities such as processing Accounts Payable and Receivable, financial and royalty reporting, and royalty and finance debits for the WIN system. She also coordinates all human resources needs within WIN's corporate office.
